Finishing equipment manufacturer Drytac, Richmond, Va., has rolled out new thicker and larger shipping boxes in an effort to improve product transport and quality for their international customer base.
The new box design and slogan, “Experts in Finishing Solutions”, translated in multiple languages, such as English, French, Dutch, German, Spanish, Portuguese and Italian, displays under the logos around the box. The multiple languages reflects Drytac’s large international customer base throughout 64 countries.
The new box has been redesigned for improved strength and easy to read product labels. Recycled plastic inserts replace the prior cardboard inserts for stability and end-of-roll damage control.
“There is no point in producing a first class UK product only to have it damaged in transport”, says Steve Broad, director of sales for Drytac Europe. “The box is the first thing our customers experience, and there is nothing more frustrating than having to file damage claims and wait for replacement product.”
The new Drytac box design was rolled out three months ago and has already reduced damage claims by more than 60 percent.