Fairfield, New Jersey based Middle Atlantic Products, the commercial A/V division of Legrand, North America, announces the second phase of its new Web-based configuration tool. The company calls its “Configurator” a key component of its customer portal. The latest generation offers added functionality, and improved interface and an overall enhanced user experience.
The program is designed to facilitate the easy selection, configuration, quote and purchase project for customer projects, the tool now boasts more than 10,000 registered users since its launch last year.
“Our dedicated Configurator team has been hard at work improving the users’ digital experience," says Dan Tarkoff, vice president of customer experience, Middle Atlantic. “From beginners to experts, we want our customers to be able to build intuitive, personalized systems that match the exact design and installation needs of today’s demanding A/V environments. With built-in intelligence for even greater ease of use, phase two reflects our core philosophy and the positive customer experience we strive for.”
The Configurator can be found on the company’s website at www.middleatlantic.com.