Tokyo-based Ricoh, a manufacturer of commercial inkjet printheads, large format printers and office imaging equipment, announces the appointment of a new president and CEO of the Americas: Jori Tokunaga.
Tokunaga brings 33 years of sales, marketing and management experience to his latest leadership position. In this role, Tokunaga will spearhead the North America team’s efforts to bring the global “RICOH Ignite” growth strategy to its valued customers and Ricoh Family Group (RFG) dealer partners.
Glenn Laverty remains senior vice president of Ricoh Americas Marketing and president and CEO of Ricoh Canada Inc. He reports directly to Tokunaga.
Most recently, Tokunaga served as executive vice president and general manager of Shared Services within Ricoh Americas, where he oversaw the organization's human resources, finance, legal, supply chain, customer administration, IT, process improvement, marketing and strategic planning functions—all of which provide support to Ricoh’s main business units in the Americas. Prior to this, as executive vice president and deputy general manager of Shared Services, Tokunaga focused on optimizing marketing, IT, and operations to align with Ricoh's services-led transformation. Tokunaga is a graduate of the University of Delaware.
“Ricoh’s global transformation is not only on the path to success, but it’s one that has encouraged us to take a look back at our history of innovation," says Tokunaga. “Throughout our more than 80 years, we have brought industry firsts to market that still today remain key business tools to help people share information and ultimately work smarter. Our commitment to this innovation stems from our collective passion—our passion to understand, to continually serve and to grow our customers and our dealer partners. I’m looking forward to leading our Americas team further down our transformation path and helping these valued organizations reach their goals.”