Nashville-based Uniguest, a global provider of technology—including digital signage and interactive kiosks—to the hospitality industry, announces the addition of Kevin Reiners as its vice president of operations.
Reiners is a veteran of the hospitality industry with more than 20 years experience. His background includes chief information officer-level experience with Gaylord Entertainment and Marriott International/Gaylord Hotels.
According to his new company, during the Marriott acquisition of Gaylord Hotels Reiners “served as a key executive technology leader, ensuring seamless implementation and successful migration on all guest-facing operations that led to zero guest-facing impact. As the Gaylord Hotels technology leader within Marriott Americas, Reiners successfully drove new and increased revenue through new technology offerings, guest engagement, and superior customer service.”
“Originally a customer of Uniguest at Gaylord Entertainment and Marriott International, I was very familiar with the product lines offered by Uniguest, or so I thought,” Reiners says. “After leaving Marriott, I was hired as a consultant to evaluate the operations and technology offerings at Uniguest and quickly realized that Uniguest is much more than I remembered—from the top down it is an expanding company with new innovative technology offerings. I was excited with the direction and the opportunity, not to mention the daily innovation that was happening across the product portfolio and how Uniguest views customer service.”
Aside from its Nashville headquarters, Uniguest also has offices in Oakmont, Pennsylvania; Portsmouth, New Hampshire and Reading in the United Kingdom.