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SPECIAL SECTION: The 14th Annual Laser Engraving Report 2017
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Success Monday: I’m NOT Your Sweetie, Honey, or Darling!
November 17, 2017
A friendly reminder not to cross that customer service line of "friendly" morphing into "unprofessional."
Think Tank Thursday: 10 Tips to Help Small Businesses Avoid Costly HR Errors
November 15, 2017
Some sage advice for small business owners who likely don't have a full-time HR person on staff.
Success Monday: Can I Fire a Customer?
November 10, 2017
The end of the year is a great time to assess your customer base and clear out some dead weight.
Think Tank Thursday: No Substitute for a Sincere Apology
November 8, 2017
When it's time to apologize, being sincere is very important.
Success Monday: Are Online Review Sites Hurting Your Business?
November 3, 2017
Online review websites are something every business has to deal with. Be aware of the steps you as a business owner can take to present a positive image.
Think Tank Thursday: Two Words to Say to Yourself to Become Unstoppable
November 1, 2017
Taking control, versus outside forces controlling you, can be as simple as switching out one word for another.
Success Monday: How to Get Anything You Want
October 27, 2017
Most of us still have that dream inside that we'd like to pursue. That was certainly the case for Ellyse Archer and, guess what? She chased it and caught it!
Think Tank Thursday: How to Give, Earn and Get Back Respect
October 25, 2017
Maintaining respect with each other is a key part of any successful team.
Success Monday: How to Be a Confident Leader in Uncertain Situations
October 20, 2017
Confidence: Is it an innate personality trait or can it be learned? The answer, says professional motivator Brian Tracy, is 'Yes.'
Think Tank Thursday: Bad Sales Advice, Watermelons and Two Guys in a Truck
October 18, 2017
Competing on price never, ever works, says sales guru Steve Clark.