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Tips

Tip
When you and your staff develop and practice these simple steps, good things will follow.
Tip
There's nothing like the holidays to end your year on a positive note in the eyes of your employers—or the opposite.
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Better to be a scooper than a dumper.
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A positive outlook or constant pessimism: Both are amplified by your attitude. Which do you choose?
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A good rule of thumb to help you remember these is always put yourself in the customer's shoes.
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Some helpful advice on how to be an effective and compassionate manager during this special time of year.
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It's amazing how many people don't follow this tried-and-true rule.
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There are compelling reasons why your sales efforts should not slow down at this time of year.
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Starting your day in a positive mindset is critical to being productive and successful.
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Sometimes you've just got to part ways with employees that can't be re-engaged.

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