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Tips

Tip
Learn to recognize how you operate and look around for what you can learn from others.
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What you say to your employees can either motivate them or have the opposite effect.
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Careful thought and planning and working closely with the contractor can turn a building makeover into a true transformation.
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Social media is a great way for your shop to put its best face forward—it's worth the investment of your time.
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The arch, an ancient symbol of support and strength, remains a powerful image even today.
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Tip: It doesn't matter what you say, it's what the other person hears that counts.
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Changing one simple word can do wonders for your attitude.
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Scott Franko's committed these seven deadly sins so you don't have to.
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Some good ideas for getting out of bad conversations.
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A good read not just for business owners but for everybody in your shop that deals with customers in any way.

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