customer interaction
When dealing with customers the human touch is always best, but technology can actually be a useful tool for staying connected with them and even driving additional revenue to your shop.
This expert says that little things you do physically can definitely affect your mental state, for good or ill.
Leadership, management
Google is known for research-backed leadership wisdom.
Keith Rosen reminds us that sometimes, we need to pause and truly appreciate the gifts we've been given.
emotional triggers
We're all constantly being 'triggered' by something. Learn to make them affect you in a positive, not a negative, way.
sales success
Putting in the work you need to does take effort, but it's always worth it.
The importance of setting goals
There are a lot of reasons for setting goals but here are six that are fundamental to your health and well-being.
Learning proper breathing techniques
A great lesson on training yourself to maintain a positive mental outlook no matter what kind of noise is going on around you.
customer service
When's the last time you asked your customers how you could improve your shop?
Tips for making your employees feel valued
Having a motivated, engaged staff is something every manager should strive for.