Tips

Adapting to your customers' personalities is a real talent that will help your company's bottom line.
Scott Franko: Being liked is not nearly as important as being respected, but that's something you have to earn.
Some solid methods to improve your memory and by doing so, improve your life.
Mark Hunter says there's a lot to be gained for stepping back and looking at the big picture—and a long plane ride will give you plenty of time for that.
Management should stay on top of accounts receivable.
Life and business coach Keith Rosen says to make today the day you start spotting and squashing those things that hold you back personally or professionally.
Brian Tracy says don't confuse being busy with being productive—there are distinct differences.
Sound strategies to make sure the money gets in the bank—your bank.
Twenty years in Amazon still maintains a laser focus on its customers as its top priority.
Freeing up your to-do list will free up some brain power, says Jill Konrath.

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