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Think Tank Thursday: Speaking Truth to Stupid
March 6, 2019
1) Recognize behavior that's holding you back, and 2) Tell yourself to knock it off!
Success Monday: Developing ‘Customer Obsession’ Can Create ‘Wow’ Moments—the Good Kind
March 1, 2019
When you go above and beyond for your customers, you'll find that they can become some of your best ambassadors.
Think Tank Thursday: Being Present in the Moment
February 27, 2019
Being present in the moment is something you can train yourself to do, and you'll be happier for it.
Success Monday: How to Know (Within Seconds) If You’ve Made a Great First Impression
February 22, 2019
Being aware of the non-verbal cues you're sending out is a great way to start, says author Jeff Haden.
Think Tank Thursday: Procrastinate Later! Ten Ways to Get Yourself Moving
February 20, 2019
We typically talk ourselves into procrastinating; here are some tips for talking ourselves out of it.
Success Monday: Four Ways to Know Your Goals are Too Small
February 15, 2019
Motivational speaker and business guru Brian Tracy says that when it comes to setting goals, put some thought into them and don't be afraid to challenge yourself
Think Tank Thursday: Forget It!
February 13, 2019
Zig Ziglar says regrets from the past serve no positive purpose. Learn to bury them and move on.
Success Monday: Am I Still a Leader If I Fail?
February 8, 2019
Don't want to fail? Then don’t try and accomplish anything, says sales and leadership guru Mark Hunter.
Think Tank Thursday: Adapting Customer Service to fit Varied Generations
January 23, 2019
Make sure you and your staff are tuned in to each particular customer, because they're all different with different needs.
Success Monday: How to Win the Hearts of Customers Who Have More Choice Than Ever
January 18, 2019
Veteran sales leader Brian Millham offers some tips on how to make your customers love you.