Tips

You can't control what others do, but you can control what you do. Sales is about helping people.
Training your staff to handle customer glitches is an important part of running a successful business.
Professional business coach Brent Widman offers some concrete reasons on why just having goals isn't enough—you need to write them down.
James Baker, founder of Baker Communications, says that time spent planning will more than make up for itself in helping you become more time-efficient.
Microsoft's co-founder, who developed lymphoma at a young age, shared some words of wisdom that the author says we should all remember.
First and last impressions are important, but so is the kind of person you are in between those two.
Having a deeper well to draw from in terms of your vocabulary will greatly improve your communication skills, and it's never too late to start.
Asking lots of questions, the author writes, is an important part of being an effective leader.
By you managing the sales cycle you stay in control and move things along in an efficient manner.
The way that you communicate can be improved if you put your mind to it. Brian Tracy offers some great tips how.

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